Your visit to www.lilymatthews.co.uk and the sale of our goods to you via www.lilymatthews.co.uk are subject to this Privacy Policy and our Terms and Conditions f We do not collect Personal Information about you, except when you provide it to us.

If you submit your Personal Information you will be asked to consent to the processing and transfers of your Personal Information as set forth in this Privacy Policy. If you would prefer that we don’t collect any Personal Information from you, please do not provide us with any such information.

Please note, when we receive credit card details over the telephone or by the website, we do not hold onto these details or share these details. We use WorldPay for extra security, see out terms and conditions.

Except as otherwise disclosed in this Privacy Policy, we will use the Personal Information you provide only for the purposes of processing your orders and responding to any comments or questions you have.

We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans. We may collect, store or accumulate certain non-personally identifiable information concerning your use of www.lilymatthews.co.uk, such as information regarding which of our pages are most popular and general website administration.

We may share or transfer Personal Information and non-personally identifiable information with or to our affiliates, licensees and partners to: (a) enhance this Website; (b) assist in the development and design of similar sites run by our affiliates, licensees and partners; and (c) enable them to undertake marketing activities on our behalf. We will not sell or rent your Personal Information to third parties without your consent, except as disclosed in this Privacy Policy.

We may also use your information to tell you about our products, promotions and special offers that may be of interest to you, by email, mail or by telephone. In particular, we may look at what you have previously ordered in an attempt to tell you about promotions that will be of particular interest to you. All customers are given the opportunity to opt-out of receiving such further information at the time that they give us their Personal Information.

We may disclose any information, including Personal Information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. Sensitive information is not sought through this Website.

Sensitive information includes data relating to: race or ethnic origin; political opinions; religious or other similar beliefs; physical or mental health. If you do provide sensitive information, by providing that information you explicitly consent to us using it for the purposes for which it has been provided.
We will take reasonable steps to create an accurate record of any Personal Information you have submitted through the Website. However, we do not assume responsibility for confirming the ongoing accuracy of your Personal Information. If you advise us that your Personal Information is no longer accurate, we will, so far as practicable, make corrections.

Use of Cookies

We use cookies to administer our Website.

We will not use cookies in combination with your Personal Information without your prior consent. A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer’s hard disk so that the website can remember who you are.

A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value. If you have previously registered on the Website cookies enable the Website to recognise you. Cookies can help a website to arrange content to match your preferred interests more quickly and are used by most major websites. Two types of cookies are used on this Website: session cookies and persistent cookies. Session cookies are temporary cookies that remain in the cookie file of your browser until you leave the Website. We use session cookies: (a) to track the number of visits to the Website; (b) to compile anonymous statistics that allow us to understand how users use our Website such as details of the pages visited per session on the Website and the number of return visits to the Website (we cannot identify you personally in this way); (c) to enable basic personalisation of the Website; (d) to keep track of your current shopping session so that you may retrieve your shopping basket at any time; (e) within the user id sign in session for security; and, (f) to remember if a user has signed out.

Persistent cookies remain in the cookie file of your browser for much longer than session cookies. We use one persistent cookie which is stored to enable the Website to determine whether you have been here and signed in previously. This helps to authenticate you as a registered user, giving you access to your user profile and certain otherwise inaccessible areas of the Website. You have the ability to accept or decline cookies by modifying the settings in your internet browser. However, you may not be able to use all the interactive features of the Website if cookies are disabled.
We may retain other companies and individuals to perform functions on our behalf in relation to the purposes set forth in this Privacy Policy. Examples include credit/debit card validation and authorisation agencies, data analysis firms, customer support specialists, webhosting companies, and fulfilment companies (e.g., companies that coordinate mailings). Such third parties may be provided with access to your Personal Information if needed to perform their functions, but may not use such information for any other purpose. Such third parties may be located in countries both inside and outside the European Economic Area (“EEA”).

This Website may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. This Privacy Policy applies only to the information we collect on this Website. We encourage you to read the privacy policies of other websites you link to from our Website or otherwise visit. Security We implement various security measures to protect the security of your Personal Information, both on line and off line. Your Personal Information will be stored at facilities located across the world and not necessarily within the EEA.

For further information about managing and disabling cookies on your computer seewww.allaboutcookies.org/manage-cookies.